Returns & Refunds Policy
Returns & Refunds Policy
Welcome to Unikaar. We strive to ensure that you love every piece you purchase from us. If for any reason you are not completely satisfied, please review our Returns & Refunds Policy below.
1. Eligibility for Returns
You may request a return if:
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The product is damaged, defective, or incorrect
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The product does not match the description on the website
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You changed your mind (subject to the conditions below)
Conditions:
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Returns must be requested within 7 days of delivery
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The product must be unused, unworn, and in original condition
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All original packaging, tags, and invoices must be included
2. Non-Returnable Items
The following items are not eligible for return or refund:
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Items purchased during clearance or final sale
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Products that show signs of wear, damage, or alteration after delivery
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Gift cards or promotional vouchers
3. How to Request a Return
To initiate a return:
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Email us at support@unikaar.com with your order number and reason for return
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Our support team will review your request and provide return instructions
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Pack the product securely and send it back using the provided return method
Please do not send items back without approval, as they may not be accepted.
4. Return Shipping
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If the return is due to a defect, damage, or incorrect item, Unikaar will cover the return shipping cost
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For all other returns, the customer is responsible for return shipping charges
5. Refund Process
Once we receive and inspect the returned item:
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Approved refunds will be processed within 7–10 business days
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Refunds will be issued to the original payment method
If your original payment method is unavailable, we may issue a store credit or coupon code of equivalent value.
6. Exchanges
If you wish to exchange a product:
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Contact us at support@unikaar.com within 7 days of delivery
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Exchanges are subject to product availability
7. Order Cancellation
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Orders can be cancelled before they are shipped for a full refund
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Once the order has been shipped, it cannot be cancelled. You may refuse delivery and request a return after the package is received
8. Late or Missing Refunds
If you have not received your refund:
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Check with your bank or payment provider
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Contact our support team at support@unikaar.com
9. Contact Us
For any questions related to returns, refunds, or cancellations, please contact:
Unikaar
Email: support@unikaar.com
Website: https://unikaar.com
This policy is designed to comply with general e-commerce consumer protection guidelines in India.